Given the current context, Welcome Here attended training courses developed by Turismo de Portugal and ALEP – Local Accommodation Association in Portugal under the Clean & Safe Establishment program.
We want your stay to be safe and unforgettable!
That is why we try to stay informed about the correct measures to take to reinforce the security and trust of our guests and employees.
Our apartments have the Clean & Safe seal, a distinction created by Turismo de Portugal.
We are committed to implementing the internal protocol in accordance with the recommendations of the Directorate-General for Health (DGS), in order to ensure the necessary hygiene to avoid risks of contagion and also the safe procedures for the operation of our activity.
- The internal protocol for the COVID-19 coronavirus outbreak;
- How to comply with basic precautions for infection prevention and control including hand hygiene procedures, respiratory etiquette and social conduct;
- How to comply with daily self-monitoring to assess fever, check for cough or difficulty breathing;
- How to comply with DGS guidelines for surface cleaning and laundry treatment;
- Information on basic precautions for infection prevention and control in relation to the coronavirus outbreak and the internal protocol is made available to all customers;
- The emergency contact of the person responsible for triggering the procedures in case of suspected infection is defined;
- There is personal protective equipment (masks, disinfectant gel, gloves) for employees and available for sale to clients;
- There is an alcohol-based antiseptic solution dispenser per apartment;
- Cleaning and disinfection of the apartments is ensured in accordance with the internal protocol, ensuring the control and prevention of infections and resistance to antimicrobials;
- The treatment of clothes is ensured in accordance with the internal protocol;
- The decontamination of the isolation area is guaranteed whenever there are positive cases of infection and reinforcement of cleaning and disinfection whenever there are guests suspected of being infected.
You are safe with us. Take a deep breath and enjoy.