Privacy Policy

Who we are and the objective of the privacy policy

Welcome Here Lda., VAT number PT508898277, headquartered in Carrascal, Sintra, is a Portuguese company whose main activity is the short and medium term rental of properties for the corporate and private segment, aimed at a wide sectorial spectrum tourism, professional or institutional.

Welcome Here is committed to protecting and respecting the privacy of users of the www.welcome-here.comwebsite, its customers and partners.

In compliance with the General Data Protection Regulation – GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016), this Privacy Policy is published, which underlies Welcome’s commitment Here to respect the rules of protection of personal data.

Personal data means information such as name, e-mail address, address, telephone number or any other information that can be used to identify the holder.



When contacting Welcome Here through the website, email or telephone and/or providing any personal data, the holder is freely giving his explicit consent so that the personal data provided can be processed for the purposes described in this Policy and accordingly to current laws and regulations relating to personal data.


Purpose of personal data collection

The purpose of data collection is to:

  • Allow the analysis of requests for proposal regarding bookings;
  • Establish faster communication with the client or potential client;
  • Submit information, respond to questions, complaints or other requests;
  • Make reservations and send information about it;
  • Send and disseminate promotional communications regarding Welcome Here products.


Processing of personal data

Welcome Here, Lda. ensures the total confidentiality of the personal data collected, as well as its use in the strict scope of the purposes for which the respective collection is intended.

The data are contained in secure networks and are accessible to a limited number of persons authorized and obliged to maintain confidentiality, internal employees of Welcome Here.

Some of the personal data is mandatory to provide the service and/or information in question. The provision of incorrect or inaccurate data is the sole responsibility of the respective holder.


Rights of holders of personal data

Under the terms of the Law, the holder is guaranteed access to them, upon written request addressed to Welcome Here by email, and may also request to rectify, update and remove this data.


Communication and transfer of personal data

Welcome Here does not sell, exchange or transfer personal data to third parties except in cases of compliance with the provisions of the law, namely to the competent authorities related to the activity, for example the Foreigners and Borders Service in compliance with article 16, Law No. 23/2007 of July 4, 2007; courts when necessary to resolve disputes; and for activities related to the protection of public security, defense and state security and the prevention, investigation or detection of criminal offenses.



Comments, website account, multimedia, cookies

When visitors leave comments on the website, the data in the comments form, as well as the IP address and the user agent of the browser, are saved to help with spam detection.

An anonymous string created from your email address (also called a hash) can be sent to the Gravatar service to verify that you are using it. The Gravatar service’s privacy policy is available here: After your comment is approved, the profile photo is visible to the public in the context of your comment.

How long your data is retained

If you leave a comment, the comment and its meta data are saved indefinitely. This is so that it is possible to automatically recognize and approve any subsequent comments, instead of placing them in a moderation queue.

For users who register on our site, we store the personal information provided in your user profile. All users can view, edit, or delete their personal information at any time (with the exception that they cannot change their username). Site administrators can also view and edit this information.

What rights do you have over your data

If you have an account on this site, or have left comments, you can request to receive an export file with the personal data saved about you, including any personal data you have specified. You can also request that the saved data be deleted. This does not include any personal data that is required to be kept for administrative, legal or security purposes.

Where your data is sent

Visitor comments can be verified using an automatic spam detection service.


When uploading images to the website, you should avoid uploading images with embedded geolocation data (EXIF GPS). Visitors can download and extract geolocation data from the website’s images.


If you leave a comment on our website, you can choose to save your name, email address and website in cookies. This is for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this website, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie does not contain any personal data and will be deleted when you close your browser.

When you log in, some cookies will be set up to store your session information and your screen display choices. Login cookies last for one year. If you select “Remember me”, your session will persist for two weeks. Upon logging out, login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, it only indicates the content ID of the article you just edited. Expires after 1 day.


Embedded content from other sites

The articles on this website may include embedded content (for example: videos, images, articles, etc.). The embedded content of other websites behaves as if the user visits those websites.

This website may collect data about you, use cookies, incorporate tracking by third parties, monitor your interactions with it, including recording interactions with embedded content if you have an account and are logged on to that site.

Changes to this policy

Welcome Here reserves the right, at any time, to make readjustments or changes to this Privacy Policy, publishing such changes in its own means of disclosure.